Homeowner Testimonials - See what our customers have to say

I was introduced to Herrington Homes over a year ago, and from that point on I have been impressed with their professionalism, attention to detail, flexibility, and most of all quality in my home building experience. From the design process, to selecting finishes, to the final detail as the home was completed, they have exceeded my expectations. After building 4 homes in the past, this 5th experience was the best. A big Thank You to the Craig, Mary, and the staff of Herrington Homes - it has been a pleasure working with all of you!
— John Case
Herrington Classic Homes is a fantastic company to work with and highly recommended as a custom builder for your clients. Not only do they build a high quality product but their service and communication with their customers is second to none! They have assisted my clients with a custom build and have exceeded all of our expectations. I appreciate being able to partner my building clients with a team that I know will make my clients happy and deliver a home that my clients will enjoy for many years. Thanks for all you do Craig and Mary!!
— Henry McEachern Broker with The HenryM Realty Team at Re/Max Essential
Craig and Mary at Herrington Homes were a terrific winning combination for us in the building of our new home. This is Jan’s and my fourth building experience and it was by far the smoothest and most pleasurable. Their organizational skills from the building notebook we were presented at our second meeting to the final walk through were stellar. Mary was like having our on personal decorator to help with us with the selections. Craig’s was very accommodating throughout the process and his contractors were the most professional we have ever experienced. Their follow up on any issue that arouse has been super. We would highly recommend them to anyone considering building a home. As far as we are concerned it does not get any better then Herrington Homes.
— Pete and Jan Windsor
 
 
Herrington Classic Homes is a superior company that builds the highest quality homes. Our building experience with Craig and Mary Johnson has been nothing short of outstanding! They are very professional and extremely personable people who are very responsive to their customers. With Craig’s extensive building experience and Mary’s skills as a designer, realtor, and business partner, we found the selection process efficient and a real pleasure. Craig has very good companies working for him from the trades and they work well together as a team. The Herrington Home staff are great people too, very easy to work with. We can’t say enough about this team, and we love our new home!!
— Dan and Heidi Ludwig
 
It has been a pleasurable process of building our home. Mary and Craig were so helpful every step of the way. They took all suggestions in stride. We really enjoyed working with them. The walk-thru process with Bill and Mike went seamlessly. Their attention to every detail was greatly appreciated. Mike and Bill were always a step ahead and even solved some issues themselves. We could not be happier with the results!
— William & Denise Noonan
Brett & I were so impressed from the moment we first looked at our home in Autumn Hall. High on our priority list was buying a home that was built green with eco-friendly standards. Craig and Mary Johnson made certain that all of our needs were taken care of immediately & Keith Johnson oversaw any project that we requested. They have worked with us very professionally & we feel that we can go to them with anything. They are wonderful people and we feel blessed with our purchase.
— Brett & Kim Tushingham
It has been a pleasurable process of building our home. Mary and Craig were so helpful every step of the way. They took all suggestions in stride. We really enjoyed working with them. The walk-thru process with Bill and Mike went seamlessly. Their attention to every detail was greatly appreciated. Mike and Bill were always a step ahead and even solved some issues themselves. We could not be happier with the results!
— William & Denise Noonan
Thank you so much for being flexible and meeting with me yesterday. Working with you has been a great experience. I credit that to the fact that you are both great people, but you also are consummate professionals. You have been bragged on in the city of Raleigh and my comments have been in earnest. This house has been on my bucket list for 25+ years and watching it come to fruition will be a part of the joy of living in it. Thank you for making the experience a positive and joyful journey. While I was driving back to Raleigh yesterday, I realized that I was finally “super excited” about this house we created from the creativity of a hand full of super talented people and Mary’s good taste! Thank you,
Gail
— Gail M. Roper
 
Craig and Mary and the Herrington homes team did a wonderful job designing and building our beach cottage. We have been in it for over a year now and absolutely love the quality and workmanship of our new home. This was our third time building and by far the smoothest process yet! If we ever build again we would not hesitate to use Herrington.
— Mark & Angela Blythe
 
The entire process from the beginning has been without issue. This is our 3rd home we built, and our experience has been very positive. The high standard put into the construction sets this apart from many homes we have viewed. The attention to detail, the quality of materials, and the support and assistance from Craig and Mary are all reasons that made this experience outstanding. We highly recommend Herrington Classic Homes!
— John & Karen Turner
Mark & I have bought and sold many houses over the years and by far, working with Herrington Classic Homes has been the most professional, well organized experience we have ever had. From the start to the finish, Craig and Mary were unbelievable. We love our new home and we highly recommend Herrington Classic Homes as a builder.
— Mark and Karen Libby
We’d like to thank Craig and Mary for making this the easiest home construction we’ve ever experienced. We were very unsure of building long distance, but not for long. Craig and Mary’s sincere concern for their customer’s happiness quickly put us at ease. Herrington Homes has made our retirement dream home come true, from the quality of construction, Craig’s pride of workmanship and Mary’s superb sense of style. Most important is their ethics in business. They stand by their product and their word is unlike any other we’ve met!
— Carl & Bonnie Calcasola
Herrington Homes has made our retirement dream house a beautiful reality. In all honesty, it was such a pleasure to work with Craig and Mary. They’ve established an outstanding benchmark in customer service - great communication at every stage of design and construction and seeing to it that even the smallest detail was perfectly executed. They made the planning and selection processes easy and seamless and we are thrilled with the results
— Dom and Cindy Perno
When we began the process of choosing a builder for our new home, Herrington Homes was highly recommended to us. We had extremely high standards for the detail and workmanship that we expected for our custom home. After narrowing-down to a few companies, we knew we had chosen the right builder, Herrington Homes, without a doubt. In addition, they are highly organized which made us know that they would be perfect for us. With one of us being an architect, every detail was carefully planned and designed in order to satisfy our needs and desires. Many customized items were included, as well.

Herrington Homes has exceeded our expectations in every area. Their careful attention to all details, including expert craftsmanship, high-quality building products, and the committed teamwork of all staff is most outstanding and impressive. Every trade involved in building our home has been superior and wonderful. All of them strive to please the customer….and with great success.

We are meticulous and detail-oriented, and Herrington Homes has delivered, along with excellent communication, at every level. Every team member has worked painstakingly to insure that our questions are promptly answered. Each has offered assistance at every stage if something has needed our attention. The patience displayed by this company amazes us. They truly are a committed, custom home team and have proven that their goals include making their customers happy with a “top-notch” product. We are elated!
— -Allen and Kay Davis
When we initially decided to go the custom home route, our friends and families all warned us of the common pitfalls in building a house - hidden and last minute costs, delayed timelines, you name it. But because of the precision and professionalism of Herrington Classic Homes, our experience could not have been more positive and we couldn’t be happier with our new home - completed as promised down to the exact date! Everything from the paperwork about your custom home, to the house plans and building processes are beyond impressive. And we can’t say enough about the owner/designer, Mary, who helps you pick out all your home selections and serves as your liaison while your home is being built. She has an amazing design sense and was always so courteous and attentive to our needs. And owner/builder, Craig Johnson, truly takes pride in every beautiful home he builds and in ensuring his customers are happy. So if you chose Herrington to build your home, don’t be surprised if you see Craig on your building site over the weekend inspecting the progress with a fine-toothed comb! Because of these reasons and more, you will not find a more buttoned-up and talented builder team in all of Wilmington. Mary, Craig, Bill and the rest of the Herrington Classic Homes team - thank you for making building the home of our dreams, a dream in and of itself!
— Kaylie O'Conner
I recently moved from Arizona to Wilmington, NC. Obviously a big change for me in addition to having a home built. I am so grateful that I chose Herrington Homes to partner with me to make this dream of mine happen! Mary and Craig Johnson were phenomenal to work with. Their expertise in building, designing, and making all those pieces come together smoothly to produce a quality home went above and beyond my expectations! I had never built a home before. They spent quality time with me walking me through the process and answering the many questions I had. I was updated frequently and kept well informed of the progress of my new home every step of the way. There were never any “surprises” and they always had time to explain anything that I needed information on. Their staff at the home office were efficient and knowledgeable. Mary and her talent getting to know the customer, what they like and then assisting them to make the right choices was invaluable to me. I really feel that Herrington Homes really cares about their customers and the homes they build. I have never experienced such quality customer service. Craig and his team went above and beyond to ensure that I was completely happy with my new home. I am more than happy! I can’t thank all the folks at Herrington Homes enough for everything they did to make this major life change as pleasant and rewarding as it could be. I have and will continue to highly recommend Herrington Homes to anyone looking to build in the future! Thank you!
— Karen Woolf
My experience with Herrington Homes has been nothing short of stellar. I have sold three of their homes in the last year within the Seagrove neighborhood at Carolina Beach. From start to finish in the whole home building process, they have been organized, communicative and their building product is second to none at this price point. With the help of Mary Johnson, the selections process is not only easy, but she is great at helping guide the client and in knowing what items look good together. She is a designer with great taste, so she helps the buyers figure out what they personally like, but makes sure all the things look good together. The builder, Craig communicates with me very effectively with any issues and goes the extra mile to make sure my clients are happy and always gives service with a smile. I can’t tell you how pleased I am with Mary and Craig and their whole company - even the office staff is great! Having my clients build with Herrington Homes takes any worry I have right out of the process. They are the consummate professionals and it is easy to see why they have enjoyed such success.
— Caroline Dugas, Living Seaside Realty Group
We need to write this letter of recommendation, of commendation, on your building of our new home here in Wilmington, NC...over the past 40+ years we have had built 9 new homes (in 5 different states)...without hesitation, without question, your building of this home was by far, by far, the best ! Not only was the end product of the highest quality, but the two of you made the whole process from start to finish (and then afterwards as well) most complete, efficient, easy and pleasant to go through. We have never built with someone that paid so much attention to detail, was so conscientious about everything being done just right...you both treated us as though you were building the house for the two of you. The building of a new home can be (usually is) a worrisome and stressful time/experience...the two of you shouldered all of that, you relieved us time and time again of any worry that we had, or stress that we were feeling...can’t say enough good, can’t THANK YOU enough for how good an experience/process it was, and for the unbelievably well built, extremely energy efficient, beautiful home you have built us...
— Rich & Nora Williams
Aside from my wife, Becky, and young son, Griffin, there is nothing I am more proud of than our family’s gorgeous custom coastal style house, designed and constructed by Craig and Mary Johnson of Herrington Classic Homes. Our ‘seastar’-colored house is a home in every sense of the word and is the best possible blend of what Becky and I like. The Johnsons encouraged us to nestle the home within our wooded lot and worked with us to mix the high-end modern touches they build in as standard (like crown and chair rail) with a rustic feel that’s important to me (stone fireplace). Craig and Mary and the staff at Herrington have, in spades, all of the most desirable traits a buyer could want in a home builder/designer. During the contracting process they’re well organized and reasonable. Through design they’re creative, accommodating, knowledgeable and helpful. During construction the attention to detail is unparalleled and they’re reassuring if any doubts creep in! For our place, they collaborated with us on site to design and lay out our property ensuring the home works well with the other elements we planned concurrently (a pool, outdoor shower, deck and fence). Upon completion, warranty concerns have been dealt with efficiently and are never debated. Throughout, their team has been accessible, responsive, flexible, reliable and highly professional. In my life, there has been no process or product that I’ve been happier with than our home and our journey building with Herrington. I recommend them highly and am excited for anyone building with them! We were thrilled to move in but sad as we now see less of our friends, Craig and Mary. This company is the best of the best in our area in our view. Even years from now our first move when we turn into our driveway will be to pinch ourselves. Could this really be our home? Yes, it really is - thanks to Craig and Mary of Herrington Classic Homes!
— Jeff Maynard
I have had the privilege of working with Craig and Mary Johnson/Herrington Custom Homes now on 4 custom homes that my buyer-clients hired Herrington Homes to build for them. By far, they have been some of the most pleasurable experiences I have had with custom builders. I consider myself to be a very “picky” real estate broker when it comes to builders, as my husband was a custom home builder for many years and my expectations are high. When I recommend Herrington Custom Homes to my clients, I do so with confidence, knowing that the process will be smooth, comfortable, and enjoyable. Many people are afraid to get into the “hassle” of building a home, but Craig and Mary make it easy and fun! They take the time to really get to know what their clients are looking for in a home, and are able and willing to discuss different designs and options that best suit each person’s needs and desires. And all of my clients love working with Mary to choose their colors, flooring, lighting and plumbing fixtures, etc. She makes it an adventure, not a chore, and has the ability to help my clients put it all together in a beautiful customized package. Herrington Homes stays in touch during the building process, and keeps everyone up-to-date and in the loop. The final walk-thru and punch list is never a concern; rather, Craig meets us on site, and personally goes through the home with my clients and me, taking notes, and making sure that all items are addressed prior to the final closing. They are professional and personable, their attention to detail and customer service is wonderful, and they build beautiful quality-construction properties that my clients love and are proud to call “home.
— Alicia Devereaux, Broker/REALTOR®, Intracoastal Realty